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FAQs
Find all the information you need about our product features, pricing, general inquiries, and support. We’re here to make sure you have everything you need to get the most out of OneClickCode.
Categories
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Product Features
Does OneClick Code cover roofing build codes in all 50 states?
What does your product do, and how does it help streamline the claims estimating process?
OneClick Code simplifies the claims estimating process by providing quick access to accurate, local building codes and integrating them into your workflow, eliminating guesswork and eliminating time spent on manual research.
Is this an end-to-end estimating tool?
No, OneClick Code is not an end-to-end estimating tool. However, with our business plans, you can seamlessly integrate with popular estimating tools to streamline your project workflow with vital, accurate building codes. Learn more about our integrations.
Does your platform process permits?
Currently, OneClick Code does not process permits. However, we provide the building code information needed to ensure compliance when you apply for permits.
How do I access integrations like Company Cam?
Integrations like CompanyCam are available with our Business Plan. To access these tools and more, visit our Integrations page for details on how to connect your OneClick account to CompanyCam and other supported platforms. Learn more about our business plan pricing.
Can I easily share and email PDF reports?
Yes, you can easily share and email PDF reports directly from OneClick Code. Once you've generated a report, follow these steps:
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Open the report you want to share.
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Click on the "Download as PDF" button to save the report to your device.
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Once downloaded, you can attach the PDF to an email and share it with colleagues, clients, or adjusters.
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Additionally, we're working on adding a direct sharing feature within the platform. Stay tuned for updates on this!
What happens if I use all of my allocated building reports within a month?
No problem! You can simply access additional reports for a small fee on a by-report basis. Find out more about overage pricing.
How can I unlock a building code report?
How do I create a manufacturer report?
Creating a manufacturer report is just as simple! Head to the report generator, select “Manufacturer Report,” fill in the details, and click “Generate.”
How do I utilize the calculator features on OneClick?
Our built-in calculator tool helps you estimate costs and materials based on local building codes. Find out more about our amazing calculators.
Why can’t I select “Low Slope” when creating a report for residential buildings?
"Low Slope is typically used for commercial projects. This option is usually unavailable for residential buildings. Find out more about roof types and building codes.
How can I join my company’s team account?
Joining your company’s team account is quick and easy. Just ask your admin to send you an invite. For more detailed steps, check out this guide.
Pricing
What is the price of your plans and what is included?
We offer a range of plans to suit different project needs, from small to large. Explore our plans and find your fit.
Do you have a single purchase plan option or can I buy just one report?
While we don’t offer a one-time purchase plan, all our pricing plans are flexible, allowing you to choose between monthly or annual subscriptions. Explore our pricing plans to find the best fit for your needs.
What happens if I use all of my allocated building reports within a month?
If you exceed your plan’s report limit, additional building code reports are available for $10 per report. Find out more about overage pricing.
I need more weather reports; what should I do?
No worries! You can either purchase extra weather reports or upgrade your plan. For detailed steps, check out our Weather Report FAQs.
I need a larger plan than the ones offered on the pricing page, what should I do?
If our standard plans don’t meet your needs, our sales team can create a custom solution for you. Contact us for custom plans.
General
Do I have to download an app or can I use your software on my laptop or desktop computer?
You don’t need to have to download our app. OneClick Code is also fully accessible via your laptop or desktop computer through any web browser.
How do I stay updated on industry insights, news, and expertise?
Stay updated by signing up for our newsletter or following our blog. Subscribe here or visit our blog.
Can I get weather report overages?
We no longer offer weather report overages for Essential, Pro, or Premium plans. If you need additional weather reports, you may need to upgrade your plan to a higher tier:
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Essential Plan: 1 Weather History Report per month.
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Pro Plan: 4 Weather History Reports per month.
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Premium Plan: 20 Weather History Reports per month.
For more frequent reporting needs, Business Plan users can purchase additional weather reports. Please get in touch with us for more details or to discuss custom options.
If I don’t use all my projects for the month, will they roll over to the next month?
Unused projects don’t roll over to the next month.
How do I print or share a PDF of a report?
You can easily print a PDF by clicking the “Download PDF” option. Find out how to export reports to PDF.
How can I request a demo?
We’d love to show you how OneClick works! Request a demo today.
Support
I am having login issues; what should I do?
If you’re having trouble logging in, try resetting your password. Learn how to fix login issues.
I need help verifying my email/ I never got the email verification email.
Check your spam folder or click “Resend Verification Email.” For more assistance, visit our guide on how to verify your OneClick Code account.
I am having billing issues even after I have updated my payment method; what should I do?
If billing issues persist, please contact our billing support team. Get help with billing issues.
The password reset link was never sent to my email; what should I do?
First, check your spam folder or request a new password reset link. If you still don't receive it, make sure your email has been verified. If the email on your account hasn’t been verified, you won’t be able to reset your password. Learn more about password resets.
I am having an issue accepting the invite to join a team account; what should I do?
If the invite isn’t working, try clearing your cache or using a different browser. Additionally, if you're trying to join another team, you may need to leave your current team first. For guidance on how to leave a team, check out this article.